1. Do image/video generation models have RPM limits?
Yes, RPM (requests per minute) limits vary by model:- Veo 3.1: approximately 50 RPM
- Seedance: approximately 200 RPM
- Kling: depends on the specific model
2. Can I request an increase in RPM limits?
Yes. RPM upgrades can be flexibly arranged based on your usage needs. Please contact us with your requirements.3. What happens if my actual usage doesn’t reach the committed RPM?
If a user’s actual RPM is continuously below the committed level for one week, the platform will adjust the rate limit according to the following policy (whichever is lower):- Reduce the limit to the peak RPM from the past week
- Revert to the model’s default rate limit
4. What should I do if I get a 429 “server overload” or “RPM limit exceeded” error?
This means you have hit a rate limit. For rate limits by model, please refer to: https://docs.myrouter.ai/docs/model/llm-rate-limits Temporary solutions:- Reduce request frequency
- Implement exponential backoff retry in your code
- Contact support to increase your RPM quota based on your top-up amount
5. Model responses frequently time out?
Especially for image editing models like Gemini, processing time can be long (potentially 1-10 minutes). Suggestions:- Set the timeout to 10 minutes or more
- Use asynchronous task mode (if applicable)
- Avoid calling resource-intensive tasks during peak hours
Contact Support If the above FAQ does not resolve your issue, please contact technical support through the following channels:
- Email: support@myrouter.ai
- Please provide the following information:
- Problem description + screenshots
- Account ID (UUID)
- Trace ID (if available, usually found in the error message)
- Request parameters (with sensitive data redacted)